More and more businesses in the UK are relying on mobile phones for their day to day business operations and mobile use in the workplace is at an all time high. Whether it’s staff working remotely from home or technicians using custom built business apps to service customers on site, businesses reliance on mobile is growing at a rapid pace. The problem is the mobile network operators are focusing their products and services for their consumer customers with business users left behind. This issue made it clear that there was a need for a dedicated business network and Faith Phone was created.
Faith Telecom
What is Faith Phone?
Faith Phone – Mobile X is a mobile service built exclusively for the UK business market, designed to deliver improved coverage for voice and data. With Faith Phone your device will empower, not hinder your ability to conduct business. We have built a true fixed mobile convergence service extending the power of a fixed phone to your mobile estate and combining the two.
Benefits
Dedicated business mobile network
Faith Phone integrates your company landlines and mobiles, so wherever your people are working they’ll never miss a business call again. You choose how you manage your calls, and how your customers and colleagues are answered and contacted.
by consolidating both mobile and landline phone systems a business mobile network can offer substantial cost savings for businesses and our platform allows you to properly track and manage spend across multiple users. Because calls are also made at landline rates companies frequently calling international locations from mobiles can reduce their monthly spend using our business mobile network.
being able to route calls, data and SMS over multiple carriers (O2, Vodafone and EE) we can offer redundancy and increased reliability for mission critical communication.
because we only deal with businesses our customer support is tailored to professionals and governed by strict service level agreements.
As we touched on above routing services over all three major UK networks allows us to provide the largest network coverage in the UK. When you join our business network you can use O2, Vodafone and EE’s network through one SIM.
mobile call and SMS recording on network means you’re always compliant with regulations. Recordings can either be emailed to you or securely stored for 3, 5 or 7 years.
What’s included
Features
One of the most beloved features of our business mobile network is the ability to control the caller ID that is presented when you make calls. This means our customers can display their local landline number or main company number as their caller ID when making calls from their mobile phone. This is ideal for when you want to make business calls but don’t want to display a personal mobile number or when you want to share a number across a team. Customers can choose from our range of 650+ Local UK landline numbers, normal 07 mobile numbers or we can port in an existing landline or mobile number from another provider or mobile network.
As standard our business network includes all the features you expect from a typical mobile network such as Data, SMS and Calls so there is no compromise when choosing to move.
A PBX (private branch exchange) is a telephone system that allows users to share lines and provides a wide range of features. Because our mobile network is fully integrated into a powerful cloud PBX we can give all of the same great enterprise features as regular office phones to our mobile users (without apps or WiFi). Features such as;
Share one main office number
Dial an extension just like an office phone
Hold calls and play hold music
Answer your main line on multiple handsets
Customisable menus & welcome messages
Record calls & messages at carrier level
Set diverts based on time of day or date
Integrate with Fixed Phone systems
Conference bridges for multi-party calls
Business Mobile Plans
Every company is different and we appreciate that one solution doesn’t always fit every business. If Fixed Mobile Convergence is not for you then we have a wide range of business mobile phone services that can be tailored to your needs, offering competitive tariffs and flexible contracts. Through Vodafone, O2 and EE we have access to the most attractive business tariffs available and will work closely with you to establish your requirement and identify the most suitable and cost effective solution for your business.
Mobile Solutions
Tariffs and more: We walk the full length of the network provider counter to identify the right tariffs, bundles, SIM only and short term contract deals for your staff.
4G Mobile Broadband: Take your office with you wherever you go.
Mobile coverage: Don’t let poor mobile coverage get you down. We can advise on how to improve coverage and capacity in key locations.